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Go to main content Riverview Community Federal CU


Security Statement

Our Credit Union is constantly concerned about our member’s critical information and privacy. With this in mind, we have the following security services installed on our Internet server:

  • Each server is behind a Firewall. This UNIX based hardware product blocks critical ports and IP addresses on servers from external attack and access.
  • Each server runs proprietary software that constantly monitors the servers for unauthorized use and attempts to "hack" into information. Administrators are contacted when forced attacks are committed and countermeasures can be applied to stop these instances.
  • All administrative activity requires user login and authentication. All administrative updates are logged into files that can be reviewed later.
  • All servers come with a Network Solutions Security Certificate for digitally encrypted communications between the Web server and your member. Information passed in applications cannot be decrypted by third parties attempting to "pick" information being passed across the Internet backbone.
  • All servers run the latest version of Apache Web Server, considered the strongest and most secure Web server software on the market.

Privacy Statement

Riverview Community Federal Credit Union is committed to making available products and services that will enable you to meet your financial needs and reach your financial goals. Protecting your personal information is crucial, and is a high priority for everyone associated with our credit union.

To ensure that you can rely upon the quality of products and services we make available, our credit union stands behind the following Privacy Policy. We are required by law to provide you with this notice in order to inform and explain to you how we collect, use, and safeguard your personal financial information. If you have any questions about this disclosure or what it says, please contact a member service representative by calling us at 810-329-6638.

Information We Collect About You
From membership and other applications for products and services submitted by you, we obtain information such as, but not limited to, your name, address, social security number, employer, income and account information at other financial institutions.

From transactions with us and other companies we work with to provide you with products and services, we obtain information such as account balances, payment histories, parties to transactions, and credit card usage.

From consumer reporting agencies we obtain information related to your creditworthiness.

Riverview Community Federal Credit Union will collect only the personal information that is necessary to conduct our business. That means only what is necessary to provide competitive financial products and services - no more.

Information About You We Share
Riverview Community Federal Credit Union will share information about you only when absolutely necessary.

We disclose information we collect about you under certain circumstances and as permitted or required by law. The disclosure of this information typically includes processing transactions on your behalf, as you authorize, to provide you with a product or service, to conduct the operations of this credit union, and to protect the security of our financial records.

In order to provide you with certain products and services, we sometimes disclose your information with other organizations. In some cases we enter into agreements with third parties to provide these products and services to you on our behalf or to jointly market products and services. For example, as a benefit of membership we make insurance products available to you at discounted premiums. In order to do this, we provide information such as your name and address to the insurance company that offers its product to you. To protect your privacy, we only do business with companies that agree in writing to maintain strong confidentiality protections. We restrict these companies to using your information only for the reason we have given to them, and for no other purpose. We will partner only with businesses that follow strict confidentiality requirements. Under no circumstances will we authorize these firms to charge your account without your express consent, and we will not sell member information to telemarketing firms.

In the event that you terminate your membership we will not share any of your information we have collected about you, except as permitted or authorized by law.

How We Protect Your Information
Under no circumstances do we provide any information we collect about you to telemarketers or other third parties that do not act on your behalf as a member of this credit union. We provide all users of our ATMs with protection of their personal financial information.

We restrict access to nonpublic personal information about you to only those employees and members of our Official Family who have a specific business purpose for accessing and utilizing this information. Our employees and members of our Official Family are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic and procedural safeguards as part of a comprehensive risk management system that complies with federal regulations to protect against anticipated threats or hazards to the security of your information and to protect against unauthorized access and use of that information.

As a member of our credit union, you also have a responsibility to take reasonable precautions to safeguard your financial information and to notify us of any unauthorized access to your accounts or any inaccurate information maintained by the credit union.

Linking to Other Web Sites
Riverview Community Federal Credit Union is not responsible for the content of any third party Web site or the privacy practices of such third parties. In addition, a link from our Web site to another Web site does not indicate that the Credit Union endorses the services or policies of such third party Web site. You should always investigate the information practices of all Web sites that you access and carefully examine the privacy policies, if any, of the Web sites appearing on or linking to or from our Web site. Information collected from the linked Web sites will be subject to the information practices of those Web sites.



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